zbaji's Terms and Conditions
Please read these terms carefully before using our platform — they will give you a complete understanding of your rights and responsibilities.
Welcome to the zbaji Platform
zbaji is a trusted online gaming and betting platform in Bangladesh. These terms and conditions ("Terms") form a legal agreement between zbaji and its users ("you" or "member").
When you visit the zbaji website, register, or use any service, it will be assumed that you have read, understood, and agreed to these terms. If you do not agree with any part of these terms, please refrain from using the platform.
Important: zbaji is for individuals aged 21 and above only. Access by minors is strictly prohibited.
Account Registration & Verification
Registration Requirements
- Each individual may open only one account.
- You must provide accurate and complete information at the time of registration.
- It is your responsibility to keep your personal information up to date at all times.
- Keeping the account password confidential is the member's own responsibility.
- Allowing a third party to use your account is prohibited.
Identity Verification (KYC)
zbaji may request identity verification (KYC) when necessary to ensure a safe gaming environment. The required documents may include:
- National ID card (NID) or passport
- Recent utility bill or bank statement
- Proof of ownership of the payment method
Withdrawals may be put on hold until verification is complete.
Eligibility Requirements for Participation
Key Eligibility Requirements
The following requirements must be met to open an account and use services on zbaji:
- You must be at least 21 years old. This age requirement is strictly enforced.
- You must participate voluntarily and for your own entertainment.
- You must not be on any Self-Exclusion list.
- You must play with full mental awareness.
- You may not participate if online gaming is prohibited in your country or jurisdiction.
Participation on zbaji is entirely voluntary. Every member is expected to participate responsibly and within their own financial means.
Deposits, Withdrawals & Payment Methods
Deposit
- Minimum deposit amount: ৳200 (per method).
- Accepted payment methods: bKash, Nagad, Rocket, and bank transfer.
- Deposited funds may only be used for gaming purposes.
- Deposits from third-party accounts are not accepted.
- Keep the correct reference number for each transaction.
Withdrawal
- Minimum withdrawal amount: ৳500.
- Withdrawal time: generally within 30 minutes to 3 hours.
- Withdrawals will only be sent to the depositor's own account.
- Withdrawals may be delayed if KYC verification is not complete.
- Withdrawals may be put on hold if bonus requirements have not been met.
Accepted Payment Methods
zbaji currently supports the following payment methods. Every transaction is secured by SSL encryption:
Bonus & Promotion Terms
Welcome Bonus
zbaji offers an attractive welcome bonus for new members. The terms of this bonus are detailed below:
- 200% bonus on the first deposit, up to a maximum of ৳8,000.
- Example: deposit ৳1,000 → ৳2,000 bonus → total balance ৳3,000.
- Example: deposit ৳10,000 → ৳8,000 bonus → total balance ৳18,000.
- Wagering requirement: 20 times the bonus amount.
- Example: ৳2,000 bonus × 20 = ৳40,000 must be wagered before withdrawing bonus winnings.
- Wagering is calculated only on the bonus amount, not including the deposit.
Bonus Abuse is Prohibited
- The same person may not claim a bonus by opening multiple accounts.
- The bonus is for first-time registered members only.
- If fraudulent activity is detected, the bonus will be forfeited.
- Bonuses are not transferable to other members.
VIP Program Terms
zbaji offers three VIP tiers — Bronze, Silver, and Gold. Weekly cashback is available at each tier:
- Bronze: up to 0.5% weekly cashback.
- Silver: up to 1.0% weekly cashback.
- Gold: up to 1.5% weekly cashback.
VIP benefits may be changed at any time at zbaji's discretion.
Gaming Rules & Policies
General Gaming Rules
- The outcome of all games is determined by a verified Random Number Generator (RNG).
- Once a game round has started, bets cannot be withdrawn.
- In the event of a technical error, the decision of zbaji's management is final.
- zbaji is not responsible for losses caused by disconnection.
- World-class providers such as Pragmatic Play, Spribe, JILI, and PG Soft are involved in delivering games.
Sports Betting Rules
- All bets must be placed within the specified time and at the displayed odds.
- If a match is cancelled, the amount wagered on that bet will be refunded.
- Odds in in-play betting are variable — if the odds change after a bet is confirmed, the original odds will apply.
- zbaji reserves the right to void bets in the case of a fraudulent match.
- Betting is available on various sports including cricket, football, and kabaddi.
Prohibited Activities & Conduct
Strictly Prohibited Activities
The following activities are strictly prohibited on the zbaji platform. Violating these prohibitions will result in immediate account termination and the associated funds may be confiscated:
- Creating multiple accounts or operating an account under a third party's identity.
- Using the platform for money laundering or any illegal financial activity.
- Playing games using automated bots, scripts, or software.
- Attempting to gain unauthorized access to other members' accounts.
- Exploiting technical vulnerabilities of the platform to gain an unfair advantage.
- Completing registration or verification using false or misleading information.
- Attempting cyber attacks, hacking, or data theft against the platform.
- Operating an account on behalf of anyone under 21 years of age.
If zbaji detects suspicious activity, it reserves the right to temporarily suspend the account until an investigation is completed.
Personal Information & Privacy
Data Collection & Use
zbaji collects and uses users' personal information for:
- Account registration and management.
- Payment processing and fraud prevention.
- Providing customer support.
- Meeting legal obligations.
Data Protection
zbaji is committed to protecting your personal information:
- All data is secured with SSL encryption.
- Data is not sold to third parties.
- Data may be shared with authorities only when required by law.
Read our Privacy Policy for more details.
Limitations of Liability & Disclaimer
Limitations of Liability
zbaji will not be held liable in the following situations:
- Losses caused by internet disconnection or technical issues.
- Losses caused by faults in third-party software or services.
- Financial losses caused by a member's own negligence or mistakes.
- Service interruptions during unexpected technical errors or system upgrades.
- When a temporary service suspension is required for legal reasons.
Dispute Resolution
In the event of any dispute or complaint, the member must first contact zbaji's customer support team. zbaji is committed to resolving all complaints through a fair and transparent process. If a member is not satisfied with the customer support team's decision, they may appeal to senior management. The final decision on all disputes is reserved with zbaji's authority.
Account Suspension & Termination
Termination by zbaji
zbaji may terminate or suspend any account at any time for the following reasons:
- Violation of these terms and conditions.
- Evidence of fraudulent or illegal activity.
- Registration using false information.
- Prolonged inactivity (more than 12 months).
Closure at Member's Request
You may request to close your account at any time:
- Submit a request directly via live chat.
- Send an email to [email protected].
- If bonus wagering is incomplete, the associated bonus will be forfeited.
- Any eligible balance will be returned.
Terms & Conditions Changes & Updates
Update Policy
zbaji reserves the right to change, amend, or update these rules and terms and conditions at any time. Regarding changes:
- Updated terms will take effect as soon as they are published on the website.
- For significant changes, a notice may be sent to members' registered email addresses.
- Continued use of the platform after changes will be considered as acceptance of the new terms.
- If you do not agree to the new terms, you may request to close your account.
It is recommended that you visit this page regularly to stay informed about the latest terms and conditions.
Language & Interpretation
These terms and conditions are written in Bengali. If there is any linguistic ambiguity or a difference in the interpretation of any clause, the interpretation of zbaji's authority will be considered final. In the event of any legal dispute, the applicable law and jurisdiction will be determined by zbaji's authority.
Frequently asked questions
You must be at least 21 years old to open an account and use any service on zbaji. This age requirement is strictly enforced. If any member registers with a false age, their account will be immediately suspended and the associated funds will be forfeited.
The minimum deposit amount on zbaji is ৳200 (applicable for all payment methods). The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 30 minutes to 3 hours.
The wagering requirement for zbaji's welcome bonus is 20 times, and it is calculated on the bonus amount only — not including the deposit.
Example: If you deposit ৳1,000 you will receive a ৳2,000 bonus. To withdraw the bonus winnings, you must place bets totaling ৳2,000 × 20 = ৳40,000.
zbaji currently supports four payment methods: bKash, Nagad, Rocket, and bank transfer. All transactions are secured by SSL encryption. Transactions from third-party accounts are not accepted.
Yes, you can request to close your account at any time. Submit the request via live chat or by emailing [email protected]. If bonus wagering is incomplete, that bonus will be forfeited, but your own deposit balance will be returned.
For important changes, zbaji will attempt to send a notice to your registered email. However, updated terms take effect as soon as they are published on the website. It is recommended that you visit this page regularly to stay informed about the latest terms and conditions.
For any dispute or complaint, first contact zbaji's 24/7 live chat support. If the issue is not resolved, send a detailed email to [email protected]. zbaji is committed to resolving all complaints through a transparent and fair process.
Have questions? We are ready to help
zbaji's customer support team is available 24 hours a day, 7 days a week in both Bengali and English.
Go to zbaji