Responsible Gaming at zbaji — Your Safety Is Our Priority
Keep entertainment within limits. zbaji is committed to giving you all the tools and support you need to play safely, happily, and with full awareness.
What Is Responsible Gaming and Why Does It Matter?
Online gaming is an enjoyable form of entertainment — but staying healthy while enjoying it requires some awareness.
zbaji believes gaming should always be a source of fun — never a cause of stress or problems. Responsible gaming means staying in control of your time, money, and mindset. It is not just a rule; it is a way of living that helps you enjoy gaming over the long term.
Every player's situation is different. Some play once a week for fun, others spend a little time each day. However you play, zbaji ensures you are always in a safe and controlled environment. Our platform offers multiple self-management tools that you can use at any time.
Important: zbaji is for players aged 21 and above only. Participation by minors in any gaming or betting activity is strictly prohibited. It is your own responsibility to ensure that no minor in your household can access the platform.
Our Protection Tools
The following tools are available at any time to help keep your gaming experience at zbaji healthy.
Set a Deposit Limit
Set daily, weekly, or monthly deposit limits to stay within your budget. Once a limit is set, it takes effect immediately, and increasing it requires waiting a set period of time.
Time-Out Feature
Need a short break? Temporarily close your account for any period from 24 hours to 30 days. During this time, logging in or placing bets will not be possible.
Self-Exclusion
If you need a longer break, choose self-exclusion. Taking this step means you will not be able to participate in any gaming activity for a set period. Contact our support team and we will assist you through the process.
Session Time Limit
Set a session time limit so you do not lose track of time during extended play. When the set time is up, the platform will automatically remind you.
Loss Limit Tracker
Set your loss limit in advance. If you lose more than a set amount in a day or week, your account will automatically alert you or stop gaming activity.
24/7 Support
If you want to talk about a gaming problem, contact us via live chat or email at any time, in Bengali or English. Our support team is always by your side.
Warning Signs of Problem Gaming
If gaming is becoming a source of stress rather than enjoyment, ask yourself — do any of the following signs apply to you? If two or more answers are "yes," seek help now.
Remember, acknowledging a problem is a sign of strength — not weakness. zbaji's support team will help you with complete confidentiality.
- You are spending beyond your budget and placing more bets to recover losses.
- Your attention to family, friends, or work has decreased and you are spending more time gaming.
- You want to stop playing but cannot — you keep coming back against your will.
- Gaming has led to debt or you are having to borrow money from others.
- When not gaming, you feel restless, irritable, or mentally uncomfortable.
- You are hiding how much you game from family or friends.
- Instead of using winnings from gaming for something useful, you are putting them back into bets.
How to Use the Control Tools?
Set your own gaming limits at zbaji in a few simple steps.
Log in to your account
Log in to your account at zbaji and go to your profile settings.
Open the "Responsible Gaming" Menu
In the settings, select the "Responsible Gaming" option.
Choose Your Preferred Limit or Break
Set whichever you need — deposit limit, session limit, time-out, or self-exclusion.
Confirm the Change
Save your selection. Reducing a limit takes effect immediately; increasing a limit requires a set cooldown period.
Contact Us Directly for Help
For any questions or to take urgent action, contact us via live chat or email at [email protected] — available 24/7.
Protecting Minors
zbaji operates for players aged 21 and above only. We follow strict age verification procedures to keep minors away from gaming.
If there are children or teenagers in your home, please keep the following in mind:
- Do not share your zbaji account password with anyone.
- Do not hand your device to others while logged in through the browser.
- Keep your payment method details (bKash, Nagad, Rocket) stored securely.
- Use parental control software on children's devices.
Talk Openly With Your Family
Make family members aware of online gaming. Healthy conversations within the family are needed so that children do not come to see online gambling or betting as normal entertainment. zbaji places the highest importance on the wellbeing of families.
If you feel someone you know is in trouble, contact our support team to help them.
Contact Us for Help
If you run into a gaming problem, you do not have to face it alone — zbaji's support team is always by your side.
Live Chat
Talk to us via live chat 24 hours a day, 7 days a week. Share your problem in Bengali — we will respond quickly.
Email Support
For detailed concerns, email us at: [email protected] — we reply to every message with care.
Confidentiality Guaranteed
All conversations with us are kept completely confidential. No information is shared with third parties.
Remember: Gaming is entertainment, not a source of income. There is no guarantee of winning on every bet. Never use money set aside for your essential living expenses on bets. zbaji always values your wellbeing and happiness more than gaming.
Frequently Asked Questions
Questions you may have about responsible gaming.
Play Responsibly,
Enjoy the Fun
All our tools and support are always available to you for a safe and healthy gaming experience at zbaji. You can find more information on our FAQ page, or browse our games directly.